Terms of service

 Terms & Conditions


Welcome to martinandmalthouse.co.uk. By using this website, you agree to the following terms and conditions. Please read them carefully before placing an order.


1. About Us

This website is operated by Martin & Malthouse Ltd, a UK-based company selling alcohol for personal consumption only.
Company Registration Number: 12480609
Registered Office: 3A Baytree Court, The Chipping, Tetbury GL8 8EU
Email: team@martinandmalthouse.co.uk


2. Age Restriction

It is illegal to sell alcohol to anyone under the age of 18 in the UK. By placing an order, you confirm that you are at least 18 years old and legally permitted to purchase alcohol.

Our delivery partners may request photo ID to verify age at the point of delivery. If ID cannot be provided, or the recipient is underage, delivery will be refused, and the order may be cancelled.


3. Ordering & Contract

When you place an order, you will receive an email confirming that your order has been received. This confirmation does not constitute acceptance.
A contract is formed only when your payment is processed and we dispatch your goods.

We reserve the right to reject or cancel orders where:

  • We suspect age verification failure
  • Products are mispriced or unavailable
  • Fraudulent or suspicious activity is suspected

4. Prices & Payment

All prices are in GBP (£) and include VAT.
We accept secure payments through Shopify’s integrated payment gateways (e.g. credit/debit card, PayPal, Apple Pay).


5. Shipping

We deliver to mainland UK only (England, Scotland, Wales).
Please refer to our Shipping & Delivery Policy for detailed information on rates, timeframes, and restrictions.


6. Returns & Refunds

We comply with the Consumer Contracts Regulations.
Please see our Returns & Refunds Policy for full details on your rights and eligibility for returns.


7. Liability

We are not liable for indirect, incidental, or consequential damages.
We do not guarantee uninterrupted access to the site and may update or remove content at any time.


8. Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the English courts.


9. Contact Us

Questions? Please contact us at:

📧 bottleshop@martinandmalthouse.co.uk
📍 3A Baytree Court, The Chipping, Tetbury GL8 8EU